Privacy Policy

Last updated: January 24, 2026

FishOn Aventure Inc places great importance on protecting your personal information. This policy explains what data we collect, how we use it, how it is protected, and what your rights are. By using our website https://fishonaventure.com, you accept the practices described below.

1. Introduction

FishOn Aventure Inc places great importance on protecting your personal information. This policy explains what data we collect, how we use it, how it is protected, and what your rights are.

2. Personal Information Protection Officer (Law 25)

In accordance with Law 25, the responsible person is:

Name: Rock Boily

Position: Personal Information Protection Officer (PIPO)

Email: fishonaventure@gmail.com

Address: 510 Rue Ernest Whittom, Chandler, QC G0C 1K0

This person ensures company compliance, manages access/rectification requests, and handles privacy incidents.

3. Information We Collect

3.1 Personal Information (with consent)

  • First and last name
  • Email address
  • Phone number (if provided)
  • Reservation information (date, number of people, package…)
  • Payment information (processed securely by a PCI-DSS compliant provider)
  • Communications sent through our forms or emails

3.2 Technical Information

  • IP address
  • Browser, device, operating system
  • Pages viewed
  • Response times, session duration
  • Navigation methods

No personal information is collected without your knowledge.

4. Collection Purposes

We use your information to:

  • manage reservations and transactions
  • provide our sea fishing services
  • provide customer support
  • communicate with you (confirmations, reminders, important information, promotional messages)
  • improve our website and user experience
  • comply with our legal and administrative obligations

We do not sell or share your personal information with third parties without your consent.

5. Legal Basis for Processing (Quebec & Canada)

  • Your explicit consent
  • Performance of a contract (reservation, purchase of a package)
  • A legal obligation
  • Legitimate interest in improving our services

6. Retention and Destruction

Information is retained only for the duration necessary for its use. Once this period expires, it is:

  • deleted from our systems, or
  • securely anonymized

Destruction methods follow Canadian cybersecurity standards.

7. Information Security

We implement several measures:

  • secure servers
  • encryption of communications
  • firewalls and intrusion protection systems
  • restricted access to authorized employees
  • strong passwords and internal access management

Despite these measures, no system can guarantee absolute security.

Privacy Incidents (Law 25)

In case of an incident presenting a serious risk of harm, we commit to:

  • notify the Commission d'accès à l'information (CAI)
  • notify affected individuals
  • document the incident in an internal register

8. Your Rights (Law 25 – Quebec)

You have the right to:

  • access the personal information we hold
  • rectify inaccurate data
  • withdraw your consent
  • obtain deletion of your data when possible
  • file a complaint with the Commission d'accès à l'information du Québec

To exercise these rights:

📧 fishonaventure@gmail.com

9. Transfer of Information Outside Quebec

Some information may be hosted or processed outside Quebec. Before any transfer, we conduct a privacy impact assessment (PIA), as required by Law 25.

A transfer will only be made if the level of protection is deemed adequate.

10. Cookies

We may use cookies to:

  • ensure the website functions properly
  • analyze website usage
  • improve customer experience

You can disable cookies in your browser settings.

(For more information, see our Cookie Policy)

11. Policy Changes

FishOn Aventure Inc reserves the right to modify this policy at any time. Any changes will be published on this page with an update date.

12. Contact

For any questions regarding this policy or your rights:

📧 fishonaventure@gmail.com

📍 510 Rue Ernest Whittom, Chandler, QC G0C 1K0